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COVID PREPAREDNESS PLAN

If you require any special accommodations for service, please contact the branch for assistance.

Post Date 5-17-2021

On Saturday, May 15, Michigan lifted the mask requirements for most indoor and outdoor settings for fully vaccinated individuals, matching newly issued guidance from the CDC.

In accordance with these new guidelines, we ask that members who are not vaccinated, or have not completed their vaccinations, continue to wear a mask or face covering to protect themselves and others while inside an MECU branch. Fully vaccinated members will not be required to wear a mask. To be considered fully vaccinated, it must be 2 weeks after the second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's Janssen vaccine.

At this time, MECU employees will continue to wear masks and observe all sanitation practices.

It is important to remember that even though many are fully vaccinated, it does not eliminate the threat of COVID-19. Please continue to practice social distancing and best practices as many state restrictions are still in effect. Thank you for your cooperation in our efforts to ensure everyone's health and safety!

Post Date 11-25-2020

With a recent increase in COVID-19 cases statewide, Michigan Educational Credit Union continues to operate in accordance with the latest orders of the Michigan Department of Health and Human Services (MDHHS). We would like to remind everyone that face masks are required to enter any MECU branch. Social distancing is also required whenever possible, and floors are marked to enable clear social distancing while in line.

Although our lobbies remain open during regular business hours from 9:30 a.m. to 5:30 p.m. Monday thru Friday, we still encourage you to conduct your transactions remotely or through the drive-thru whenever possible to help minimize lobby traffic and limit potential spread of the virus.

If you've been impacted by COVID-19 and need our support, we're here to help. We have programs available to assist affected members, including short-term loans and other options.

We will continue to update our website and our social media platforms (Facebook and Twitter: @michedcu), with the latest information related tot the Credit Union's actions, including any changes to service availability and hours.

Thank you for your membership and continued trust in Michigan Educational Credit Union. At MECU, the health and safety of our members and staff remains our first priority.

Post Date 7-13-2020

In light of Governor Whitmer’s new Executive Order which took effect today, we would like to remind everyone that face masks are now required to enter any MECU branch. We greatly appreciate your cooperation in helping us to follow these new state requirements.

At MECU, the health and safety of our members and staff is our top priority.

Post Date 6-4-2020

It has been 11 long weeks since we closed our branch lobbies due to the COVID-19 pandemic and the "Stay Home, Stay Safe" Executive Order. Today, we are very pleased to announce that we will be reopening our branches for lobby service on Monday, June 8.

Although the lobbies will be open during regular business hours from 9:30 a.m. to 5:30 p.m., we still encourage you to conduct your transactions remotely or through the drive-thru whenever possible to help minimize lobby traffic.

The health and safety of our members and staff remains our first priority, and as a result, we will be instituting the following protocols:

Members and staff are strongly encouraged to wear masks in the building. (You may be asked to temporarily remove your mask for identification purposes.)
Please bring only people who are necessary for your transaction.
Social distancing will be required. Floors will be marked to enable clear social distancing while in line.
Temporary shields have been installed at all desks.
Common areas will be routinely wiped down throughout the day.
Hand sanitizer will be available throughout the branches.

For the latest MECU news and information, remember to check our website and our social media platforms (Facebook and Twitter: @michedcu).

It is a privilege to serve you, our members. We appreciate your patience and your cooperation with these new policies so we can serve your financial needs while keeping everyone safe and healthy.

Post Date 5-6-2020

Michigan Educational Credit Union remains committed to serving you and your family during the COVID-19 pandemic.

The health and safety of our members and staff is still our first priority. We're taking extra steps to protect our employees, with many of them working remotely from home. While at the office, our staff follows guidelines recommended by the CDC, including social distancing, regular hand washing and other sanitization procedures. Our tellers are wearing gloves or using hand sanitizer between transactions, and the drive-thru tubes are being wiped down regularly for your protection.

All MECU branches remain open during regular business hours, with drive-thru service available at our Plymouth, Livonia, Ann Arbor and Royal Oak locations. We're also providing in-branch service by appointment only at all branch offices, including Brighton and Macomb. You can also contact us toll-free at (888) 261-3355 or locally at (734) 455-9200. We'll be happy to assist you.

We encourage you to use our Internet Home Banking and Mobile Banking services for 24-hour access to your accounts. These convenient services allow you to make loan payments, transfer funds, view transactions, check balances, pay bills and much more. You can also make loan payments directly through our website.

You can rest assured that your money is safe with Michigan Educational Credit Union during these uncertain times. MECU is well-capitalized and in a very strong financial position to weather the storm. We've earned 5-Star Superior ratings from BauerFinancial for the past 28 years and we recently ranked as #35 on the DepositAccounts list of the Top 200 Healthiest Credit Unions in America for 2020.

Although these are challenging times for all of us, please know that Michigan Educational Credit Union is here for you when you need us the most. We will get through this together.

Post Date 4-23-2020

Sadly, in the midst of the COVID-19 pandemic, there are criminals who are looking to take advantage of people's fears. Cyber criminals are sending emails claiming to be from legitimate organizations with information about the coronavirus, government relief checks, and more. Michigan Educational Credit Union would like to remind our members to be alert of these potential scams.

Be on the lookout for suspicious email and text messages, medical supply scams, and fraudulent donation sites that may impersonate a company, charity or government agency. Make sure to verify the authenticity of any website before making any purchases or donations so you do not share sensitive information. If you receive a suspicious email or text message, don't respond, clink on any links, or open attachments. For more information on these recent scams and how to avoid becoming a victim, visit the Federal Trade Commission's website.

As a reminder, MECU would never ask you for your personal information, PIN or login credentials via email.

We would also like to remind you that although our branch lobbies are currently closed to help prevent the spread of COVID-19, our drive-thru service is available during regular business hours at our Plymouth, Livonia, Ann Arbor and Royal Oak offices. We are also providing in-branch service by appointment only under special circumstances at all branch offices, including Brighton and Macomb. You can also contact us toll-free at (888) 261-3355 or locally at (734) 455-9200 during regular business hours so we may better assist you.

For the latest MECU news and information, please check our website and our social media platforms (Facebook and Twitter: @michedcu).

As our country continues to cope with the COVID-19 outbreak, your Michigan Educational Credit Union team remains committed to serving you and your families while reducing and minimizing exposure to any health threats. Thank you for your membership and your trust.

Post Date 4-3-2020

Drive-thru services at our Plymouth branch will reopen today (Friday, April 3rd) to serve our membership. Lobbies will continue to be closed. Stay up to date with our social media pages (Facebook and Twitter: @michedcu). You can contact us at (888) 261-3355 or locally at (734) 455-9200 during regular business hours.

Post Date 3-31-2020

Today, someone who has been in our Plymouth Main Office informed us that they have tested positive for the COVID-19 virus.

To ensure that we take every precaution for the safety of our employees and members, our Plymouth branch, including our drive-thru lanes, will be closed on Wednesday, April 1, and Thursday, April 2. This will enable us to deep clean and disinfect the entire office. Our ATMs have been thoroughly sanitized and will be available for use while the branch is closed.

At this time, we plan to reopen the drive-thru lanes during regular business hours at our Plymouth branch on Friday, April 3. If you need drive-thru service in the meantime, we suggest that you visit our Livonia branch at 14921 Middlebelt Road, located in front of the Westborn Market just south of 5 Mile Road. Our Ann Arbor and Royal Oak branches are also available for drive-thru service.

You can also contact us toll-free at (888) 261-3355 or locally at (734) 455-9200 during regular business hours. Our staff will be working remotely and will be happy to assist you.

For the latest MECU news and information, including branch closings, please check our website and our social media platforms (Facebook and Twitter: @michedcu).

We will continue to assess and take steps to help promote the health and safety of our employees and our members. We apologize for the inconvenience and thank you for your patience during these turbulent times.

Post Date 3-23-2020

This morning, Michigan Governor Gretchen Whitmer announced the "Stay Home, Stay Safe" Executive Order in reaction to the rising cases of coronavirus (COVID-19) in the state. Taking effect at midnight tonight, the order directs all nonessential offices and businesses to close for the next three weeks. It also directs Michiganders to stay in their homes and avoid contact with others.

Credit unions provide an essential service to their members, especially during times of crisis. Governor Whitmer stressed that critical businesses, including credit unions, will stay open under the "Stay Home, Stay Safe" order.

Although our branch lobbies are closed to limit foot traffic and help prevent the spread of COVID-19, our drive-thru service will remain available during regular business hours at our Plymouth, Livonia, Ann Arbor and Royal Oak offices. We are also providing in-branch service by appointment only under special circumstances. You can also contact us toll-free at (888) 261-3355 or locally at (734) 455-9200 during regular business hours so we may better assist you.

Once again, we encourage you to manage your accounts from home 24/7 using our Internet Home Banking and Mobile Banking services to view transactions, check balances, transfer funds, make payments and more. You can also deposit checks using the Remote Deposit Capture (RDC) feature that's available on the MichEd Mobile App. You can even make loan payments directly through our website at www.michedcu.org. Our digital tools are designed to be easy to use, empowering you to take control of your MECU accounts no matter where you are. If you're new to these free services, click-thru demos are available on our website so you can try them out before your enroll.

Michigan Educational Credit Union is a well-capitalized financial institution, putting us in a strong position to endure tough times. In fact, we've received national recognition for our financial health. This month we received another 5-Star Superior rating from BauerFinancial, the nation's leading independent bank and credit union rating and research firm. We've received this rating for 113 consecutive quarters, making us a "Best of Bauer Credit Union" for earning this rating for a minimum of 25 years in a row. We've also been named to the DepositAccounts list of the Top 200 Healthiest Credit Unions in America for the past six years.

For the latest MECU news and information, please check our website and our social media platforms (Facebook and Twitter: @michedcu).

Stay home, stay safe, and rest assured that your money is safe with Michigan Educational Credit Union. If we all work together, we can make it through this.

Post Date 3-20-2020

There's no denying that these are trying times. Amidst the disruption and uncertainty related to the coronavirus (COVID-19), please be assured that Michigan Educational Credit Union is here and ready to help meet your needs.

If you've been financially impacted by COVID-19 and need our support, we have programs available to assist you, including short-term loans and other options. I encourage you to contact us directly so we can find the best solution for your particular situation. You can contact us toll-free at (888) 261-3355 or locally at (734) 455-9200 during regular business hours.

Our branch lobbies remain closed until further notice; however drive-thru service will still be available during regular business hours. While our branch operations remain fully functional, we are limiting foot traffic into our branches to support the recommended practice of social distancing and actions taken by the CDC and other government agencies. Branches are assisting members via drive-thru service or in-branch by appointment under special circumstances only. Drive-thru service is available at our Plymouth, Livonia, Ann Arbor and Royal Oak offices.

We would also like to assure you that Michigan Educational Credit Union is well capitalized and in a strong financial position to endure tough times. In fact, we've received national recognition for our financial health. This month we received another 5-Star Superior rating from BauerFinancial, the nation's leading independent bank and credit union rating and research firm. We've received this rating for 113 consecutive quarters, making us a "Best of Bauer Credit Union" for earning this rating for a minimum of 25 years in a row. We've also been named to the DepositAccounts list of the Top 200 Healthiest Credit Unions in America for the past six years.

We will continue to closely monitor the latest reports from the Centers for Disease Control (CDC) and we are taking guidance from national, state and local health agencies. For the latest MECU news and information, please check our website and our social media platforms (Facebook and Twitter: @michedcu).

To put it simply, you are in good hands. Your Credit Union remains steadfast in these uncertain times, focused on helping to ease the hardships you may face. Together we will make it through this.

Post Date 3-17-2020

As COVID-19 continues to impact our communities, we want to take a moment to share the changes we are making in order to be proactive in mitigating the risks and limiting the spread of the virus to our members and our employees. To this end, our branch lobbies will be closed until further notice effective March 18, 2020. However, drive-thru service will still be available during regular business hours.

While branch operations will remain fully functional, we will be limiting foot traffic into our branches to support the recommended practice of social distancing and actions taken by the State of Michigan. Branches will be assisting members through our drive-thru service or in-branch by appointment only. Drive-thru service is available at our Plymouth, Livonia, Ann Arbor and Royal Oak offices. Our Brighton and Macomb offices will remain open to provide in-branch service by appointment only.

We encourage you to manage your accounts from home 24/7 using our Internet Home Banking and Mobile Banking services to view transactions, check balances, transfer funds, make payments and more. You can also make loan payments directly through our website at www.michedcu.org . Our digital tools are designed to be easy to use, empowering you to take control of your MECU accounts no matter where you are. If you're new to these free services, click-thru demos are available on our website so you can try them out before your enroll.

If you're in need of cash, MECU members have access to nearly 30,000 surcharge-free ATMs nationwide through our partnership with the CO-OP Network, in addition to the local MECU-owned ATMs.

Of course, you can always call us toll-free at (888) 261-3355 or locally at (734) 455-9200 during regular business hours. We will be happy to assist you.

Michigan Educational Credit Union continues to closely monitor the latest reports from the Centers for Disease Control (CDC) and we are taking guidance from national, state and local health agencies. We will continue to update our website and our social media platforms (Facebook and Twitter: @michedcu), with the latest MECU news and information.

We appreciate your cooperation and patience during this difficult time. Each of us plays an important role in keeping ourselves and our community safe. Thank you for your membership and your continued trust in Michigan Educational Credit Union.

Post Date 3-12-2020

The spread of the Coronavirus (COVID-19) has all of our attention. We wanted to let you know what Michigan Educational Credit Union is doing to help keep our members and employees safe and healthy as we continue to provide the best member service possible.

We want to assure you that MECU is closely monitoring the latest reports from the Centers for Disease Control (CDC) and we are taking guidance from national, state and local health agencies. We've implemented increased sanitation efforts in high-touch areas inside our facilities and at our branches, and there is hand sanitizer available in all of our locations. In addition, we are encouraging employees and members to follow the precautions and steps recommended by the World Health Organization and CDC.

Below are best practices to prevent the spread of illness:

Wash hands often with soap and water for at least 20 seconds (or use an alcohol-based hand sanitizer).
Avoid touching your nose, mouth and eyes.
Wipe down cell phones and other personal devices with disinfectants twice a day.
Instead of shaking hands, consider waving or bumping elbows.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Avoid exposure to others who are sick.
Stay home when you are sick.
For the latest updates and recommendations, check the CDC website.

At this time, our branches remain open to serve you. We will continue to diligently monitor the situation, and if necessary, we will make appropriate changes to ensure we are proactive in helping mitigate the risks and spread of COVID-19.

We encourage you to access your accounts from home 24/7 using our Internet Home Banking and Mobile Banking services to view transactions, check balances, transfer funds, make payments and more. You can also make loan payments directly through our website at www.michedcu.org. Our digital tools are designed to be easy to use, empowering you to take control of your MECU accounts no matter where you are.