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How to Clear Cache

Home > Landing Pages > How to Clear Cache

Login issues after the upgrade?

A cache refresh should resolve your issue. Here are some quick tips! 

A small portion of our members are receiving a system unavailable error page after logging into Home Banking. Follow the steps below to resolve this issue. 

Windows User

Step 1: Go to online.michedcu.org in your browser, you should see a login page

Step 2: hold CTRL and click F5

Step 3: close all browser windows

Step 4: open browser and attempt to login to Home Banking



MacOS Users

Step 1: Go to online.michedcu.org in your browser, you should see a login page

Step 2: hold Option +Command and click E 

Step 3: close all browser windows

Step 4: open browser and attempt to login to Home Banking
 

Chromebook Users

Step 1: Go to online.michedcu.org in your browser, you should see a login page

Step 2: hold CTRL+SHIFT and click R

Step 3: close all browser windows

Step 4: open browser and attempt to login to Home Banking

Still experiencing an issue?  Here are some offical steps on clear your browsers cache. 

For Safari:https://support.apple.com/en-us/HT201265

For Chrome: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

For Edge: https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

 

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